What We've Accomplished

The Problem: We partnered with a regional bank where experts were bombarded by chaotic correspondence across email and Teams. This led to a workforce feeling overwhelmed and customer response times stretching from minutes to days.

The Solution: We implemented OpsPilot to answer repetitive questions automatically, regardless of how they were asked. We moved the AI out of a "sidechain" and built it directly into the transaction workflow. 

The Impact: The bank saw an 80% reduction in operations volume and a 70% staff adoption rate. This approach delivered a 400% ROI with 0 hallucinations.

How does your institution compare? Audit your friction below.